DQ Grill & Chill Restaurant

Reviews about DQ Grill & Chill Restaurant

• 1 / 5

  By Elizabeth Lundin
  Horrible! 4 cars ahead of me in the drive there, waited 45 minutes. Ridiculous! When I finally got to the window, all you see was a bunch of kids running around, nobody knew what they were doing, certainly no manager on giving direction. It was a train wreck.
  February 14, 2017
• 1 / 5

  By Jeff Hoyt
  I blame myself for going there 4 times. In four trips to this newly remodeled DQ we have yet to have what would be considered a good experience. The first time it was relativity expected, since they just reopened, but it took 35 minutes to get out our order. The second time, the same slow service for us, but three groups that came in after us received their orders before us. Ours was cold and it wasn't ice cream.
  The third time, after fifteen minutes she calls our number and I motioned where we were (they give you a number placard and bring your food to you) and she goes back into the kitchen and did not return with our food, repeat two more times. When I went to the counter she said "well, I called for you three times" I told her that she looked right at me each time and I raised me hand each time. And since I was told that they will bring it out to me I assumed you would come out with our food and bring it to the table with the correct number on it, she said "I'm a little busy for that". When we were ready to leave I ordered a mixed "to go box" of Dilly bars, I received a number placard and was told they would bring it out. Ten minutes later they brought me out a box of chicken strips. I said I ordered Dilly bars, he told me he gave them to the tall guy that just left and ran out the door to try and catch him. They repackaged my Dilly bars and when I got home they were the wrong flavors.
  My fourth and last appearance there I ordered Dilly bars to go again, incorrect flavors once again and then was told that they gave me what I ordered. I mentioned that I know what kinds my children like and it seemed as if they were annoyed by having to correct it.
  July 01, 2016